Thoughts on software, AI, and company building, with occasional sneak peeks at P9’s kitchen table.

Summary (80–120 words): The post explains what SaaS Series A/B investors scrutinize and how to pre‑empt diligence by supplying six artifacts: a metrics spreadsheet, MRR movement chart, cohort analysis, financial plan, acquisition channel analysis, and pipeline details. It offers benchmarks (visitor‑to‑signup 1–5%, trial‑to‑paid 5–20%, account churn <1.5%/mo, CAC payback 6–12 months, time to $1M ARR 12–15 months) and stresses negative MRR churn, ARPA growth, annual plans, and lead velocity. It highlights MRR Quick Ratio >4, cohort‑based retention/CLTV/usage to spot hidden churn, T2D3 growth post‑$1M with realistic assumptions, source‑level funnel economics, and pipeline strength/probabilities. Adds NPS trends and largest‑customer info to complete a coherent picture of product‑market fit and scalable acquisition. Search Terms & Synonyms (10–20 total): SaaS due diligence checklist, Series A SaaS metrics, Series B fundraising metrics, MRR quick ratio, negative MRR churn, net revenue retention >100%, churn rate benchmarks, lead velocity rate, trial-to-paid conversion, visitor-to-signup conversion, CAC payback period, unit economics SaaS, ARPA expansion revenue, cohort analysis SaaS, T2D3 growth, $1M ARR timeline, sales pipeline coverage, customer acquisition channels SaaS, NPS for SaaS, metrics spreadsheet for investors

Summary (80–120 words): The post argues that modern products can be assembled from APIs across two layers of the product stack: infrastructure (hosting, communications, payments, security, analytics) and features (user-facing capabilities). Historically, teams built both layers in-house; from 2005–2010, infrastructure providers emerged, and the 2010s saw an explosion of APIs both horizontally (more infra components “API‑fied,” e.g., Stripe) and vertically (“Features‑as‑a‑Service” unbundling product features). A hypothetical app—search, referrals, messaging, booking, maps, social feed—can now be built largely via third‑party APIs, even for small elements like emoji. The drivers are market maturity (more products, larger demand) and tech maturity (better infra APIs enabling feature APIs), a trend expected to continue. Search Terms & Synonyms (10–20 total): API-first product development, features-as-a-service (FaaS), unbundling of SaaS, vertical APIs, horizontal APIs, infrastructure APIs, feature APIs, composable product stack, build vs buy software components, API economy, third-party integrations, headless SaaS, backend-as-a-service (BaaS), microservices architecture, developer tooling APIs, modular SaaS, API orchestration, embedded payments API (Stripe), cloud infrastructure (AWS), componentized software

Summary (80–120 words): The post frames product–market fit as the alignment of three components: product (clear value proposition), customers (defined segment and needs), and distribution (repeatable reach and conversion). It outlines failure modes: 1) nothing aligned at early stage; 2) no real market or product not good enough, signaled by poor retention and no word of mouth; 3) broken distribution, evidenced by wrong leads, high churn alongside a loyal core, or weak lead gen, often due to unclear messaging, a misfit sales model, or channels bringing the wrong users. PMF is dynamic and can break as the product expands, target customers evolve beyond the initial niche, or key distribution channels (e.g., SEO) shift. Search Terms & Synonyms (10–20 total): product–market fit, PMF, product–channel fit, go-to-market fit, GTM strategy, distribution strategy, customer segmentation, must-have vs nice-to-have, demand validation, retention and churn, word of mouth growth, lead generation, sales model fit, marketing messaging, upmarket move, channel dependency risk, SEO algorithm changes, SaaS PMF, product value proposition, market–product alignment

Summary (80–120 words): The post announces an industry map of key SaaS startups founded in France, the first installment in Point Nine Capital’s European SaaS Landscape. The choice of France is motivated by the firm’s deal flow and ties to the ecosystem, including investments in Algolia, Front, Mention, and Critizr, with additional French SaaS deals pending. The post links to an image-based map and directs readers to Clément’s Medium article outlining methodology and insights from analyzing roughly 200 cloud software companies. It positions the map as a resource for understanding the French SaaS ecosystem and invites comments and suggestions. Search Terms & Synonyms (10–20 total): French Cloudscape, France SaaS landscape, French SaaS startups, European SaaS landscape, Point Nine Capital, Christoph Janz SaaS, France cloud software companies, SaaS market map France, French tech ecosystem, B2B SaaS France, startup landscape France, SaaS industry map, cloudscape France, Algolia Front Mention Critizr, StarOfService marketplace, 200 cloud software companies, SaaS VC France, Paris SaaS startups

Summary (80–120 words): Point Nine analyzes 200+ France-origin cloud software companies to map the SaaS landscape and quantify patterns across type, category, funding, HQ location, and scale. Roughly 65% are horizontal vs 35% vertical; US‑headquartered French companies in the dataset are overwhelmingly horizontal. Marketing and developer tools dominate horizontal categories; Developers, Marketing, CRM & Sales, and HR have the highest median funding. Funded startups average $7.8M raised (median $2.5M); horizontal average exceeds vertical ($9.2M vs $5.4M). US HQ correlates with much larger rounds (avg $25M; median $11.8M) and earlier international expansion, while vertical SaaS scales country-by-country. Examples: Talend, Bonitasoft, Mirakl, Doctolib; 44% of US HQs are in New York. Search Terms & Synonyms (10–20 total): French SaaS landscape, France cloud software companies, horizontal SaaS, vertical SaaS, vertical software internationalization, US market entry for SaaS, HQ relocation to US, French VC funding benchmarks, developer tools (devtools), marketing technology (martech), CRM and sales software, HR tech SaaS, open‑source commercial model, European SaaS ecosystem, Point Nine Capital analysis, Mirakl, Doctolib, Talend, Bonitasoft, New York vs Silicon Valley presence

Summary (80–120 words): Christoph Janz issues corrections to his SaaS Financial Plan 2.0 Excel template, detailing two specific formula fixes so users can patch existing copies. On the Costs tab, cell U124 (external recruiter costs for Dec 2016) mistakenly added +X96; the correct formula is =(W87-U87)*$E$124. On the Revenues tab, row 55 (Pro plan CAC) should compute CAC per signup as =0,5*(Costs!J62+Costs!J96+Costs!J104+Costs!J112+Costs!J122)/I49 for column I, analogously for others. He provides an updated workbook, notes the original link was corrected, and later reports two additional minor fixes following reader feedback. Search Terms & Synonyms (10–20 total): SaaS financial model Excel, SaaS financial plan template, Excel formula correction, customer acquisition cost formula, Pro plan CAC, Revenues tab CAC calculation, Costs tab external recruiter costs, recruiting fees modeling, SaaS metrics spreadsheet, startup financial projections, SaaS budgeting template, headcount and hiring cost modeling, marketing and sales cost allocation, template version 2.0 update, Christoph Janz SaaS model, Point Nine Capital template

Summary (80–120 words): The article argues that APIs are moving beyond developers to serve business users through plugins, widgets, bots, and drag‑and‑drop interfaces, blurring the line between APIs and SaaS. Examples include Clearbit’s no‑code integrations across Salesforce, Slack, Gmail, and Sheets; Email Hunter’s Chrome extension; Timekit’s embeddable booking widget; Algolia’s DocSearch; and Tray.io’s visual integration builder. Distribution is shifting as non‑developers initiate adoption, while strong APIs remain essential for developer buy‑in. Drivers include SaaS’s 80/20 fit (APIs fill the last 20% of customization) and the critical mass of B2B platforms (Salesforce, Google Workspace, Slack, Marketo) that act as both delegated UIs and distribution channels. Search Terms & Synonyms (10–20 total): APIs for non-developers, no-code APIs, low-code integrations, API-first startups, API vs SaaS, headless SaaS, embedded widgets, platform plugins, integration marketplace, iPaaS (integration platform as a service), drag-and-drop workflows, Slack and Salesforce integrations, Google Sheets add-ons, data enrichment API, Clearbit integrations, Algolia DocSearch, scheduling API, Tray.io automation, bottom-up adoption, platform ecosystems

Summary (80–120 words): Christoph Janz introduces an updated SaaS Financial Plan 2.0 Excel template and explains its structure and assumptions. Key upgrades include support for multiple pricing tiers, annual contracts with prepayment, improved headcount and cash flow planning, and better MRR movement visibility. The Summary tab only takes starting cash and financing inputs; revenues are modeled as end-of-month MRR (not GAAP). The Revenues tab separates low-touch (Basic/Pro, monthly, marketing-driven) from high-touch (Enterprise, annual, sales-driven) using conversions, quotas, churn, upgrades, and ARPA progression; Net Expansion MRR is shown without separating expansion vs. contraction. The Costs tab models departmental hiring, sales hiring from quotas, customer success capacity in COGS, and simplified CAC payback, taxes, bonuses, and no capex.http://christophjanz.blogspot.com/2016/03/saas-financial-plan-20.html Search Terms & Synonyms (10–20 total): SaaS financial model, SaaS financial plan template, subscription forecasting spreadsheet, MRR model, tiered pricing model, monthly vs annual billing, annual prepayment, ARPA/ARPU modeling, churn and retention, net expansion MRR, revenue recognition (GAAP vs MRR), CAC payback period, LTV to CAC ratio, enterprise sales quotas, sales hiring plan, customer success capacity planning, COGS allocation, cash flow planning

Summary (80–120 words): The post explains why venture capital firms generally refuse to sign NDAs with startups. Key reasons: NDAs are impractical to manage across high deal volume, slow down conversations, signal mistrust early in a relationship, provide weak real-world protection, and overemphasize “idea secrecy” versus execution and team quality. The author notes P9 rarely signs NDAs (never at first contact) and that past NDAs only impeded discussion. Instead of deep analysis, the post curates leading articles covering the topic from investors and lawyers (e.g., Mark Suster, Brad Feld, Fred Wilson) and mainstream outlets, and links the original version on the author’s site. The piece serves as a reference list founders can read before requesting NDAs. Search Terms & Synonyms (10–20 total): VC NDA policy, why VCs don’t sign NDAs, venture capital non-disclosure agreement, startup confidentiality agreement fundraising, NDA for pitch deck, investor refuses NDA, CDA (confidential disclosure agreement) startups, mutual NDA seed round, pitch confidentiality venture funding, idea theft concern venture capital, deal flow NDAs, due diligence confidentiality investor, trade secret vs NDA startups, information rights term sheet, founder–investor trust signal, early-stage funding norms NDAs, standard practice VC no NDA, sharing proprietary information with investors

Summary (80–120 words): Christoph Janz clarifies a prior statement about $1–2M ARR in SaaS. He reiterates that building any business is hard, while arguing that achieving $1–2M ARR has limited predictive value for reaching true scale ($100M ARR). He notes that getting to early ARR has become more likely over the past 5–10 years, but the jump from early traction to venture-scale remains the critical hurdle for VC-backed companies. For bootstrapped firms, a few million in ARR is a valid outcome and should not be dismissed as a “lifestyle business.” A funnel diagram and a reference to Josh Hannah’s “nice little $40M” post provide context for the scaling attrition and expectations. Search Terms & Synonyms (10–20 total): SaaS growth, annual recurring revenue, ARR milestones, zero to $1–2M ARR, scaling to $100M ARR, early traction vs scale, venture-scale SaaS, bootstrapped SaaS, lifestyle business debate, product-market fit (SaaS), go-to-market fit, startup funnel stages, SaaS fundraising expectations, founder persistence and grit, startup risk tolerance, SaaS benchmarks, SaaS scaling challenges, Christoph Janz SaaS blog

Summary (80–120 words): Argues that rapid software progress stems from reuse of building blocks and scalable online distribution. Open source drives adoption and underpins infrastructure but remains hard to monetize at scale; typical models (services, enterprise licenses) have structural limits, with few successes. SaaS improves economics: faster implementation, clearer costs for buyers; better telemetry, predictability, and leaner ops for vendors. Yet cloud trust and vendor lock‑in constrain its role as a platform. API-first services reconcile modularity with managed delivery: they are composable “building blocks,” specialize in narrow, hard problems, and can earn trust for core infrastructure. Examples include Elasticsearch vs Algolia, and platforms like Contentful and Keen.io. Search Terms & Synonyms (10–20 total): open source business model, OSS monetization, open core model, SaaS vs open source, API-first services, API economy, composable software, developer building blocks, managed service vs self-hosted, vendor lock-in, data portability, Elasticsearch vs Algolia, headless CMS, backend as a service (BaaS), microservices architecture, infrastructure APIs, API platform, time-to-market

Summary (80–120 words): The post distills founder feedback on “friendly” and “hostile” VC behavior from a Twitter/Facebook query. Most-cited hostile actions: opaque decision processes, “going dark,” and term sheet traps like multiple or participating liquidation preferences; post-investment, ousting founders, pressuring unwanted deals, and not taking pro-rata (negative signaling). Most-cited friendly actions: fast, responsive, transparent communication pre- and post-investment; helping founders grow; and offering pro-rata or capital in tough moments. The key takeaway: founder-friendliness is less about paying high valuations or ultra-light terms and more about reliability, speed, and transparency throughout fundraising and board relationships, aligning behavior with long-term partnership rather than control tactics. Search Terms & Synonyms (10–20 total): founder-friendly VC, venture capital transparency, VC “going dark”, liquidation preferences, participating preferred, multiple liquidation preference, pro-rata rights, signaling risk in venture rounds, ousting founders, board control dynamics, VC responsiveness and speed, founder–investor relationship, venture term sheet red flags, pressure to sell or do unwanted deals, Point Nine Capital, Pawel Chudzinski, Christoph Janz “Good VCs, Bad VCs”, fundraising process quality, early-stage VC behavior, investor communication best practices

Summary (80–120 words): The post explains why hiring “top” performers is statistically hard even with seemingly high assessment accuracy. In knowledge work, top performers can be 10x more productive than average, making selection critical. Yet if top performers are only 10% of candidates and your evaluation is 90% accurate, the probability of actually hiring a top performer is ~50%; with 70% accuracy it falls to ~21%. The base-rate effect and misclassification drive these outcomes. To improve results: expand and improve the candidate pool and sourcing channels; prioritize work-sample tests over interviews and references; and use a small group of assessors to reduce false negatives. Search Terms & Synonyms (10–20 total): hiring top performers, recruiting accuracy, base rate fallacy in hiring, talent selection math, selection validity, work sample tests, structured hiring, candidate sourcing strategies, multi-rater assessment, false positives in recruitment, predictive hiring, 10x engineers, productivity variance knowledge work, reference checks vs work samples, Bayes theorem hiring, hiring error rate, startup recruiting, “It’s Not the How or the What, but the Who”, venture-backed startup hiring, assessing candidate fit

Summary (80–120 words): The post explains why standard marketplace KPI dashboards centered on GMV and take rate must be adapted for services marketplaces that monetize via bookings and subscriptions. Using Docplanner (doctor appointments) as an example, it prioritizes bookings and capacity utilization over GMV: track patient-initiated and provider-entered bookings, average bookings per calendar, distribution across calendars, and fill rates. On the supply side, add sales- and SaaS-oriented metrics—number of sales reps, rep productivity, CAC, MRR, and provider (doctor) churn—given the direct sales motion. On the demand side, emphasize traffic and conversion to bookings, plus community activity (patient comments). Track all metrics per country and in aggregate. Search Terms & Synonyms (10–20 total): services marketplace KPIs, marketplace KPI dashboard, SaaS-enabled marketplace metrics, appointment booking marketplace, Docplanner metrics, bookings per provider, calendar fill rate, calendar utilization, booking conversion rate, supply-side metrics, sales rep productivity, customer acquisition cost (CAC), monthly recurring revenue (MRR), supplier/doctor churn, GMV vs take rate, subscription marketplace model, multi-country KPI tracking, patient reviews and comments

Summary (80–120 words): Christoph Janz argues that reaching $1–2M in ARR has become easier for SaaS and is a weak signal of a company’s ability to scale. Cheaper/faster product development and abundant infrastructure and tooling, plus a widely shared SaaS playbook (inbound, low‑touch sales, customer success) and broad SaaS adoption enable quick initial traction, often in narrow niches. The challenge is sustaining growth after low‑hanging fruit: companies need repeatable, profitable acquisition at scale—either via viral, product‑led growth (“mice”) or by moving upmarket to increase ACV (“elephants”). Expect many firms to plateau at a few million ARR, pressuring seed/Series A outcomes but yielding numerous viable, profitable smaller SaaS businesses. Search Terms & Synonyms (10–20 total): SaaS scaling, $1–2M ARR plateau, product–market fit vs scale, go-to-market scalability, customer acquisition channels, CAC to LTV economics, ACV expansion, moving upmarket (enterprise sales), product-led growth (viral growth), low-touch sales, inbound marketing for SaaS, land and expand, niche SaaS markets, repeatable growth engine, market expansion beyond a niche, SaaS unit economics, mice vs elephants framework, Christoph Janz Point Nine

Summary (80–120 words): The article diagnoses 10 people-ops failures that impede startup scaling: no compelling, communicated vision; mission/values treated as posters instead of enforced behaviors; neglect of employer branding and HR marketing/metrics; underinvesting in HR (hire early; ~1 HR per 50 employees; later specialize in talent management/HR development); CEO micromanagement and weak onboarding of senior hires; promoting inexperienced individual contributors into middle management; over-focusing on legal over org/culture/communication in international expansion; equating perks with culture; poor accountability and performance standards; and mislabeling HR instead of “People & Culture.” It prescribes data-driven HR, deliberate manager pipelines, clear expectations and recognition, and culture aligned to strategy and outcomes. Search Terms & Synonyms (10–20 total): startup HR mistakes, people operations, People & Culture, employer branding, talent brand, HR marketing, HR analytics, mission vision values (MVV), values-based hiring, micromanagement and delegation, middle management development, first-time manager training, international expansion culture, distributed and cross-cultural teams, performance management and accountability, onboarding and ramp-up, candidate experience, HR headcount ratio, org design for scaling, talent management

Summary (80–120 words): The author argues that reaching $1–2M ARR in SaaS has become relatively easy and is a weak predictor of scaling to $10–$100M. Cheaper, faster product development, a widely available go-to-market playbook (inbound, low-touch sales, customer success), and mainstream SaaS adoption enable early traction. Growth often stalls once cheap channels are exhausted; scaling requires highly repeatable, profitable customer acquisition at large volume—typically via product-led virality (“mice”) or moving upmarket to increase ACV (“elephants”). This dynamic creates many viable but small SaaS companies, complicates seed/Series A selection, yet still produces more $100M ARR winners; SaaS revenue quality also explains lower “sub-scale” thresholds versus eCommerce. Search Terms & Synonyms (10–20 total): SaaS scaling challenges, ARR plateau, $1M to $10M ARR growth, go-to-market scalability, repeatable customer acquisition, product-market fit vs growth, go upmarket, ACV expansion, enterprise sales motion, product-led growth, viral growth loops, low-touch sales, inbound marketing for SaaS, customer success, land and expand, unit economics (CAC, LTV), sub-scale SaaS companies, niche market expansion

Summary (80–120 words): The post analyzes Point Nine’s portfolio evolution and investment focus. Since 2010 across three funds, Point Nine has invested in just over 60 active companies: roughly 50% SaaS, about one-third marketplaces, and ~15% in “other” (adtech, e‑commerce, mobile consumer). Annual pace has been around 10+ investments; 2015 was the most active with 17 new deals (two still closing), driven by more marketplace investments and highlighted by hosting a marketplaces meetup. The firm is business‑model focused rather than industry‑specific, backing SaaS and marketplaces across sectors. Near‑term emphasis areas include developer tools, education, financial technology (including bitcoin), and health, with a possible shift toward clearer industry focus in 2016. Search Terms & Synonyms (10–20 total): Point Nine Capital, P9, early-stage venture capital, SaaS VC, software-as-a-service, B2B SaaS startups, marketplace startups, two-sided marketplaces, platform marketplaces, seed-stage investing, investment thesis, portfolio composition, deal cadence, developer tools startups, fintech, bitcoin, healthtech, edtech

Summary (80–120 words): The post analyzes how software reshapes real estate beyond digitized listings and brokerage tools. It outlines four shifts: (1) transaction migration to online platforms increases market liquidity; (2) utilization gains from SaaS improve operations and reduce costs; (3) offline-to-online commerce reduces and reshapes demand for physical retail, hurting peripheral outlets while favoring accessible locations; (4) real-time booking/yield management unlocks new supply and better capacity use (e.g., Airbnb acting as a global “hotel chain,” coworking growth). Evidence includes shorter commercial lease terms and examples: Propertybase (CRM), Deskbookers and The Storefront (short-term space), Eversports (venue booking), HappyCo (inspections), KISI (smart access). Implication: price shifts and continued opportunities in SaaS and marketplace models. Search Terms & Synonyms (10–20 total): proptech, property technology, real estate SaaS, real estate marketplaces, online real estate platforms, coworking spaces, flexible office space, space-as-a-service, short-term commercial leases, on-demand retail space, pop-up retail, storefront marketplace, e-commerce impact on retail real estate, real-time booking for space, yield management in real estate, property management software, inspections app for real estate, smartphone access control, desk and meeting room booking, Airbnb model for real estate

Summary (80–120 words): Mathias Ockenfels outlines three marketplace trends: disaggregation of broad horizontal platforms into specialized verticals; “uberization” where marketplaces own the transaction, enable on-demand booking, and use dynamic pricing; and “SaaS-ification,” as marketplaces build robust tools for both supply and demand that can stand alone as paid SaaS, strengthening lock-in and monetization. He traces marketplace evolution from classifieds to lead gen to transactional models, and argues optimal monetization blends commissions, subscriptions, and pay-per-lead. Examples include Uber, Thumbtack, and Point Nine’s investments (Deskbookers, Eversport, StarOfService, Docplanner). Fragmentation spawns concierge middlemen like Magic to help users navigate the expanding set of on-demand services. Search Terms & Synonyms (10–20 total): marketplace disaggregation, unbundling of Craigslist, vertical marketplaces, horizontal marketplaces, two-sided marketplace, on-demand economy, uberization, dynamic pricing, surge pricing, transaction ownership, booking engine, SaaS-ified marketplace, embedded SaaS, supply-side tools, pay-per-lead, subscription monetization, commission model, concierge services

Summary (80–120 words): Review of Berlin’s mobile startup momentum through 2015–early 2016, with outcomes from prior picks (Lovoo doubling to 40M users; EyeEm $18M; Wunderlist acquired by Microsoft; Clue $7M A; Kitchen Stories $1.8M and 5M downloads; Number26 $10M+ A; Remerge $3M A and US expansion). New standouts: Dubsmash ($5.5M A; 75M downloads), GoButler ($8M), 8fit ($2.5M), Memorado ($3M+), Blinkist ($4M+), Hyper ($1M+ seed), Cookies (P2P payments seed), and ShareTheMeal (4M meals delivered). The author notes at least half raised from US investors, indicating growing international interest in Berlin and suggesting German investors may be slower. Search Terms & Synonyms (10–20 total): Berlin mobile startups, Berlin tech ecosystem, Silicon Allee, Point Nine Capital, Dubsmash lip-sync video, GoButler chat-based assistant, 8fit home fitness app, Memorado cognitive training, Blinkist nonfiction summaries, Hyper video aggregator, Cookies peer-to-peer payments, ShareTheMeal donation app, Wunderlist Microsoft acquisition, EyeEm photo community funding, Number26 / N26 neobank, Remerge mobile retargeting, Kitchen Stories cooking app, US venture capital in Berlin, Clue period tracker, Lovoo dating app

Summary (80–120 words): The post synthesizes seven ongoing shifts in SaaS. (1) Horizontal SaaS is mature: educated buyers, intense competition, retention/customer success over acquisition, established category leaders/platforms. (2) Messaging apps (Slack, Hipchat) are becoming platforms for third‑party tools, albeit with platform risk. (3) Mobile‑first SaaS wins in verticals and productivity; messaging platforms catalyze new entrants. (4) AI/bots advance via user education and infrastructure; open-source libraries and API accessibility are prerequisites. (5) Unbundling/API‑first products (e.g., Clearbit) plus tools like Zapier/Blockspring enable flexible, custom workflows. (6) Micro SaaS—bootstrapped niche tools (e.g., Storemapper, Statbot)—grow without VC. (7) SaaS‑based marketplaces combine software and transactions (e.g., Docplanner, StyleSeat). Supporting data cites Slack DAU growth and Expensify ARR estimates. Search Terms & Synonyms (10–20 total): vertical SaaS, horizontal SaaS, SaaS category maturity, customer success and retention, platform ecosystems, messaging platforms, Slack apps and integrations, mobile‑first SaaS, field workforce software, AI in SaaS, chatbots and software bots, AI/ML infrastructure and APIs, API‑first products, unbundled SaaS, Zapier/Blockspring integrations, micro SaaS, bootstrapped SaaS businesses, SaaS‑enabled marketplaces, booking marketplaces, industry‑specific software

Summary (80–120 words): Point Nine Capital recaps 2015 milestones: closing its third fund at €55M; announcing 19 new investments; and portfolio companies raising nearly $1B in follow-on rounds from investors including Accel, Index, Rocket Internet, Insight, Lakestar, and J.C. Flowers. The firm expanded its team with four hires (research, talent, investment, legal) and broadened its geographic footprint with new companies in Finland (Yoogaia), Austria (Eversport), Sweden (Automile), the Netherlands (Deskbookers, StuDocu), and Slovenia, while remaining active in the US. Point Nine launched a new website and updated its logo, won The Europas “Best Seed Investor” award, and reported zero write-offs for the year. Search Terms & Synonyms (10–20 total): Point Nine Capital, P9, Christoph Janz, Fund Número Tres (Fund III), €55 million seed fund, early-stage venture capital, B2B SaaS and marketplaces, follow-on financing rounds, nearly $1B portfolio fundraising, Best Seed Investor (The Europas), team expansion and hiring, European geographic expansion, Yoogaia, Automile, Deskbookers, StuDocu, new website and logo update, zero write-offs, Accel, Index Ventures

Summary (80–120 words): Christoph Janz outlines three requirements for outsized SaaS outcomes. 1) Achieve either product virality or negative net churn (net dollar retention >100%) so new MRR scales with the growing base; otherwise churn compounds and stalls growth. 2) Make user experience an end-to-end focus as buying shifts to end users; UX spans product, website, emails, and support. Examples like Slack, Zendesk, and Typeform show UX as a decisive edge; new input modes (voice, mobile sensors, conversational interfaces) may enable step-changes. 3) Build smarter, automated software with AI that delivers clear ROI by replacing labor in tasks such as prospecting and qualification, citing Watson/AlphaGo milestones and accounting automation (Candis). Search Terms & Synonyms (10–20 total): SaaS growth strategy, negative churn, net dollar retention above 100%, net MRR churn, expansion revenue, upsell and cross-sell, product virality, viral loops, product-led growth (PLG), bottom-up SaaS adoption, consumerization of enterprise software, user experience in SaaS, conversational UI and chatbots, voice-first enterprise apps, sales automation and prospecting, AI-driven SaaS automation, machine learning in B2B software, self-serve SaaS go-to-market

Summary (80–120 words): The interview details Helpling’s strategy to formalize on-demand home cleaning by replacing informal cash-based transactions with a compliant marketplace offering liability insurance, customer support, digital scheduling, and substitutes. Scale and network effects underpin European leadership, with the largest provider pool, 100,000+ cleanings, 4.8/5 average ratings, and 80% recurring customers. M&A is opportunistic (e.g., Hassle.com) but organic growth is primary. Rocket Internet contributed early operational resources and ongoing expert access. Homejoy’s failure is framed as execution, not model, highlighting the need for incentives that sustain long-term matches. On-demand platforms create efficiency by lowering search, pricing, organizational, and contracting costs. Founded in 2014 in Berlin, Helpling has raised about $56.5M. Search Terms & Synonyms (10–20 total): Helpling marketplace, on-demand home cleaning, home cleaning app, domestic cleaning services, home services marketplace, two-sided marketplace, marketplace network effects, supply liquidity, platform disintermediation, black market household cleaning, liability and accident insurance, recurring bookings, customer retention, Hassle.com acquisition, Rocket Internet portfolio, Handy competitor, Homejoy shutdown, transaction cost reduction, matching supply and demand, Berlin startup